We want you to love your purchase! If for any reason you are not completely satisfied, you may return or exchange eligible items under the following conditions:

✅ Conditions for Return

Items must be returned within 7–14 days of delivery (customize based on your store’s rules).
Products must be unused, unworn, and in original packaging with all tags attached.
Receipt or order confirmation is required as proof of purchase.

🚫 Non-Returnable Items

Cosmetics, fragrances, undergarments, and personalized items cannot be returned for hygiene and safety reasons.
Sale or clearance items are final sale and not eligible for return.

🔄 Exchange Policy

Exchanges are subject to stock availability.
If the requested item is unavailable, a store credit or refund will be issued.

🚚 Return Shipping

Customers are responsible for return shipping costs.
In case of defective or incorrect items, we will cover the return shipping charges.

💳 Refunds

Refunds will be processed to the original payment method within 7–10 business days after we receive and inspect the item.
Shipping charges are non-refundable (unless the return is due to our error or a defective item).